CLIENT FAQ
Frequently Asked Questions
Everything you need to know about our ERP implementation, ZATCA Phase-2 compliance, and support model.
We handle the full technical lifecycle: generating your cryptographic private keys, requesting the CSID certificate through the ZATCA Fatoora portal using your OTP, configuring the UBL 2.1 XML generator, generating the required cryptographic hash and dynamic QR codes, and completing the sandbox and production simulation tests.
Yes, absolutely! We provide structured data templates to clean, sanitize, and validate your chart of accounts, customers, vendors, product master data (including barcodes and opening stock balances) to ensure a 100% accurate transfer with zero data loss.
Yes, we support and implement both editions (v15, v16, v17, and v18). We help you evaluate whether Odoo Community with specialized custom modules or Odoo Enterprise is more cost-effective for your operational scope.
We provide hands-on on-site consultations and training in Riyadh and Jeddah, and seamless remote implementation with daily screen-share coordination across all regions of Saudi Arabia and GCC.